{"id":9278,"date":"2020-07-03T14:39:50","date_gmt":"2020-07-03T12:39:50","guid":{"rendered":"http:\/\/latontiniere.com\/?p=9278"},"modified":"2020-07-21T07:46:56","modified_gmt":"2020-07-21T05:46:56","slug":"LTN-cameroun-on-kivafellows","status":"publish","type":"post","link":"http:\/\/latontiniere.com\/?p=9278&lang=en","title":{"rendered":"LA TONTINIERE NATIONALE (LTN) on Kivafellows"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\r\n<figure class=\"wp-block-gallery columns-0 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><\/ul><\/figure>\r\n\r\n\r\n\r\n<p>[vc_row][vc_column][vc_column_text]\r\n\r\n<p align=\"justify\">They have an air-conditioned waiting room, tiny espresso mugs, an executive director that knows how to make a good joke, and a long-standing record of excellent customer service.&nbsp; They are a poverty-busting force to be reckoned with. Yep, there are some new kids in town. &nbsp;Who are they?&nbsp; LA TONTINIERE NATIONALE (LTN), one of Cameroon\u2019s top four microfinance institutions, Kiva\u2019s newest pilot partner, and the MFI I get to work with closely over the next four months of my Kiva fellowship.<\/p>\r\n\r\n<p align=\"justify\">Aside from its pilot partner status, LA TONTINIERE NATIONALE (LTN) is not really \u201cnew\u201d at all.&nbsp; The bank has been around since 1999, was privatized in 2005, and has grown to serve over 8,500 customers since.&nbsp;&nbsp; With branches in Cameroon\u2019s largest urban areas, Yaound\u00e9 (the capital), Douala and Bafoussam, LTN provides loans to clients that are owners or managers of \u201cTr\u00e8s Petites Entreprises\u201d (TPEs), or \u201cVery Small Businesses.\u201d &nbsp;Whether you are a tailor, a beignet vendor or a hardware store owner, you can apply for an LTN small business loan to help with planning, to purchase equipment or for plain ole\u2019 working capital.<\/p>\r\n\r\n<p align=\"justify\">Walking into headquarters, one gets the sense that LTN operates very much like a traditional bank.&nbsp; There is a reception area, a payment window, separate offices for different departments, and the staff is always dressed very professionally.&nbsp; What aren\u2019t so obvious at first glance, however, are the bank\u2019s underlying social objectives.<\/p>\r\n\r\n<p align=\"justify\">LTN seeks to assist customers who would not otherwise have access to traditional banking services. Their mission (translated from French) is to \u201csupport the development of small and medium enterprises in Cameroon\u2019s urban centers by providing small lines of credit, fight against poverty by extending funds to the most vulnerable, and ensure the security of savings.\u201d<\/p>\r\n\r\n<p align=\"justify\">LTN\u2019s board of directors is keen to work even harder to serve this mission. As a result, it has teamed up with Kiva so that LTN can offer a new loan product to an especially marginalized group of Cameroonians.&nbsp; This loan type will be targeted to groups of single mothers living and operating small businesses in very urban areas. The amount lent will be smaller than traditional \u201cTPE\u201d loans, with no fees or other service costs charged.&nbsp; In addition to the loan itself, LTN hopes to provide ancillary services, such as business management courses.<\/p>\r\n\r\n<p align=\"justify\">It has been especially interesting to learn about and work with the all-male team of LA TONTINIERE NATIONALE (LTN)\u2019s senior management and board as they work through the implications of taking on this new Kiva partnership and new loan product.&nbsp; LTN Executive Director M. Jean Zombo is an impressive character, as are his management team cohorts. &nbsp;This group\u2019s obvious passion to run an operation that is effective and client-centric is apparent.<\/p>\r\n\r\n<p align=\"justify\">With a loan application and approval process so thorough and tailored to its clients that it took me almost three hours to completely understand, LTN also demonstrates a deep knowledge of its clients and their businesses.&nbsp; It is this process that undoubtedly contributes to the bank\u2019s high repayment rates and excellent customer service feedback.<\/p>\r\n\r\n<p align=\"justify\">When I requested to go out with a loan officer \u201cin the field\u201d to meet some borrowers, the staff was very excited to provide this opportunity.&nbsp; We joked about how comfortable I\u2019d be riding on the back of a \u201cmoto\u201d across the traffic-ridden (understatement!) and unpaved routes, but in fact I\u2019m quite looking forward to the adventure.<\/p>\r\n\r\n<p align=\"justify\">I feel lucky to have been placed with LTN for my Kiva Fellowship, and look forward to seeing how I can help the bank and its clients succeed and grow their businesses and livelihoods.&nbsp; We will have the chance to learn from each other, both professionally and personally\u2026 all while providing new opportunities for Cameroonian businessmen and businesswomen.&nbsp; Who wouldn\u2019t feel great about that?<\/p>\r\n\r\n<p align=\"justify\">Natalie Sherman is a Kiva Fellow working at LA TONTINIERE NATIONALE (LTN).<\/p>\r\n\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>They have an air-conditioned waiting<\/p>\n","protected":false},"author":1,"featured_media":9131,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[142],"tags":[138],"_links":{"self":[{"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/posts\/9278"}],"collection":[{"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/latontiniere.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9278"}],"version-history":[{"count":3,"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/posts\/9278\/revisions"}],"predecessor-version":[{"id":9486,"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/posts\/9278\/revisions\/9486"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/latontiniere.com\/index.php?rest_route=\/wp\/v2\/media\/9131"}],"wp:attachment":[{"href":"http:\/\/latontiniere.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/latontiniere.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9278"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/latontiniere.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}